Responsible Gambling

You can set your limits

Our commitment to responsible gaming

One of ibet’s core values is transparency. We take this a step further by giving you insight into how you play – how much, when you win and lose. It is therefore in our interest and commitment to constantly ensure that games are not abused and that our customers can play safely, responsibly and in a transparent manner.

How do I gamble responsibly?

See games as entertainment, not as a source of income.
Only gamble with money you can afford to lose. Use deposit and spending limits to keep track of your amounts.
Never chase losses – it often leads to problems.
Track how much time you spend playing games. Session limits let you control how long you can stay logged in.
Balance gaming with other activities. If gaming becomes your only entertainment, you should take a break and think about whether it’s still fun.
Take regular breaks. Prolonged gaming can cause you to lose track of time.
Do not gamble under the influence of alcohol or when you are sad or stressed – it impairs your decision-making skills.
Reflect on how much time and money you spend on gambling. You can track your activity in your account history online.
Familiarize yourself with the winning chances and how the products work.
If you need to talk to someone about your gambling problem, contact a gambling addiction support organization.

What is problem gambling?

Problem gambling involves gambling to an extent that endangers, disrupts or damages family life, personal relationships or leisure activities. A problem gambler is often described as someone who spends more time and/or money on gambling than the person can afford.

Warning signs of problem gambling

You spend more time and money on gambling than you can afford.
You have difficulty limiting or stopping gambling.
Conflicts with family or friends about money and gambling.
Reduced desire to do things you normally enjoy.
Constant thoughts or talk about gambling.
You lie about or hide your gambling.
You are chasing losses or trying to play your way out of financial problems.
You play until the money runs out.
You borrow money, sell things, take out loans or ignore bills to finance gambling.
You need to play for higher stakes or for longer periods of time to get the same kick.
Work, studies, family or household are neglected due to gambling.
Feelings of worry, guilt, depression or irritation.

Tools that help

The following tools will help you stay in control of your gaming. You can set up game controls here.

Deposit limit

Deposit limits allow you to control how much money you are allowed to deposit per calendar day, week or month.
Once the limit is reached, you cannot deposit any more until the period is reset. You can still use other ibet services and play with the funds already available in your account.
Set a deposit limit here.

Take a break

If you want to take a short break from gaming and betting, you can activate a Time-Out for 24 hours, 7 days, 30 days or 90 days.
During the break, you cannot use your account for gambling, but you can log in to withdraw any remaining balance .
Set a timeout here.

Self-test

Gamblers Anonymous offers a simple test on their website to assess whether your gambling is causing problems.
Take the test here.

Self-shutdown

This tool allows you to self-exclude yourself from games for a selected period. You will not be able to log in until the suspension has expired.
Set self-exclusion here.

Who can help?

Where can you – or someone you know – turn if there is a problem?

It can be hard to admit you have a problem – and it’s serious. Problem gambling can ruin lives. But people ask for help every day, and it’s a sign of strength to do so. Below are organizations that help people with problem gambling every day.

Organizations

Gambling Therapy – www.gamblingtherapy.org
Global service offering free practical advice and emotional support to anyone affected by gambling problems.

Gamblers Anonymous – www.gamblersanonymous.org.uk
Offers forums, chat rooms, materials and most importantly meeting search. Meetings are held daily in England, Wales and Ulster.

Dunlewey Addiction Services – www.dunlewey.org
Free and confidential support and mentoring program for those who have problems with their own or a loved one’s substance use or gambling.

Blocking of gambling sites

Gamban – www.gamban.com
If you want to block access to all gambling websites, there is Gamban, an independent organization that provides an app that blocks gambling sites and apps on mobile, tablet and computer.

Debt and financial advice

Gambling can lead to problems with loans and credit card debt. Don’t try to gamble to pay off your debts. Instead, seek help from organizations that can help you make a plan.

My Money Steps – www.mymoneysteps.org
Suggests options for managing debt and develops a personal action plan.

Help a friend

Recognize the signals

Things to be aware of when someone close to you may be at risk of harming themselves through their gambling:

Busyness: Constantly talking about and reliving gambling wins.
Tolerance: Need to raise the stakes for the same kick.
Inability to quit: Have tried but failed.
Irritability: Becomes irritable when unable to play.
Escape: Uses games to escape problems at home or work.
Chasing losses: Trying to win back lost money.
Hiding: Stealth play on the phone, e.g. under the table.
Borrow money: Ask friends for money to play.
Lies: Denying or downplaying gambling and losses.

Do you think you or someone else has a problem?

If you see several of the signals in a friend, bring it up calmly. A simple question like, “Hey, I’ve noticed you’ve been playing a lot lately – how are you feeling?” can be enough to open things up.
Support is key. A worry shared is a worry halved. See the Who Can Help section for ways to get in touch.

Protection of minors

We don’t want children playing – no children at all. We do age verification on every account to ensure customers are 18 years of age or older.
If we can’t verify age electronically, the account will be suspended and we will request proof.

We know that children sometimes use their parents’ phones, tablets and computers – and that you may be logged in. That’s why gaming companies and parents need to work together to protect children from gambling.

Tips for protecting minors

Keep usernames, passwords and payment details out of reach – not on a piece of paper on your computer.
Don’t save passwords and don’t use autofill on shared devices.
Always log out if children are nearby.
Install web blocking/ parental control , such as Net Nanny, to block gambling sites on both computer and mobile.
Talk to your children about the legality and risks of gambling at a young age.
Limit your children’s screen time.
Use built-in parental controls on mobile/tablet/computer/TV.